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Easy payment over 12 months with participating credit cards.

  • 12 months installment for signing up "iZZi" annual subscription package.
  • Get a "4G" card FOC , Wow, what superb value!!!
  • What's best, no interest charged at all for repayments over 12 monthly installments

Over the next 12 months, your credit card company will bill your credit card account monthly with no additional interest - that's iZZi Zero Interest Easy Payment Plan, making it easy for you to become our subscriber at superb value with a "4G" card worth more than RM700 given to you completely free of charge. No extra charge whatsoever.

With iZZi, everything is EASY!!!!

Applicable at selected participating banks, as per list below:

 
1) MBF credit cards
 
2) RHB credit cards
 
3) HSBC credit cards
     

Coming soon: Standard Chartered credit cards & Public Bank credit cards.

How to qualify and enjoy the 0% or interest free installment plan?

  1. Have one of the credit cards stated above.
  2. Ask the reseller for iZZi payment plan, and let him do the rest of the processes.
  3. When approved by the bank, you may proceed to sign up the plan.
  4. Upon signing the plan you may collect your user Terminal (UT) from reseller
  5. Proceed to install the program and follow the instruction indicated.
  6. Within 5 minutes you can surf the net.
  7. On a monthly basis for the next 12 months your credit card company will bill your credit card account one twelve of the total annual package.

For example, signing up " iZZiyou" Introductory Promotion annual package of RM 1,258, will entitle you to have

  1. 12 months internet usage subscription equivalent to RM98 per month
  2. Down link speed of 1MB
  3. Activation fee of RM 82
  4. FOC 10MB e-mail account
  5. FOC user terminal value at RM759
  6. FOC installation charges
  7. FOC registration fees
  8. Dynamic IP address

For example, signing up " iZZipro" Introductory Promotion annual package of RM 1,498, will entitle you to have

  1. 12 months internet usage subscription equivalent to RM118 per month
  2. Down link speed of 1MB
  3. Activation fee of RM 82
  4. FOC 10MB e-mail account
  5. FOC user terminal value at RM929
  6. FOC installation charges
  7. FOC registration fees
  8. Dynamic IP address

With easy payment scheme your credit card company charges you RM94.83 per month (RM1,138 divided by 12) for the next twelve months, totally interest free

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Cancellation of iZZione RM199 special promotion package (512kbps)

  • Applicable for 3 days refund policy only.
  • Return of full set of loan User Terminal (in good working condition), Reload Coupons and other items.
  • Refund within 3 days entitled to 100% refund (RM50 activation fee will be deducted).
  • Usage of > 3MB download subject to RM180 administrative charges.
  • Refund will be prepared by Reseller in 30 days.
  • For users beyond 3 days after activation, return of loan User Terminal at any time to iZZinet will be entitled to RM50.

Cancellation of 6 months package

  • Applicable for 7 days refund policy only.
  • Return of full set of user terminals and accessories in good working condition.
  • Refunds within 7 days entitle to 100% refund . (Activation fee of RM 82 will be deducted)
  • Usage of > 3mb of download subject to RM 180 administrative charges.
  • Return of full set of user package in good condition to point of purchase.

Cancellation of 12 months package

Cancellation of service within 7 days
Full refund subject to RM180 administrative charges of service purchased. (Subscription and activation fee)

  • Usage of >3mb of download subject to RM180 administrative charges.
  • Return of full set of user Terminals and accessories in working condition
  • Refunds within 7 days entitle to 100% refund .
  • Return of full set of user package in good condition to point of purchase.

Cancellation of subscription on usage of UT (8 days to 90days)

  • Activation fees will not be refunded.
  • Return of full set of user Terminals and accessories in working condition.
  • Refund of nine (9) months subscription.
  • Claims of refund to be directed to iZZinet office.

Cancellation of subscription on usage of UT (91 days to 180 days)

  • Activation fees will not be refunded.
  • Return of full set of user Terminals and accessories in working condition
  • Refund of six (6) months subscription.
  • Claims of refund to be directed to iZZinet office.

The refund policy is not applicable to usage > 180 days.

Refund cheque will be processes within 30days after the return of user terminal with proper forms completed (available at iZZinet office)
Full name and IC numbers are required for authentication of purchaser and for the preparation of refund cheque.

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There is a 12 months warranty for all User Terminals on manufacturing defect.

Subject to term and condition of iZZinet's and Kyocera's limited warranty.

Defective on arrival (DOA) with in 7 days of purchase, reseller to exchange the UT with a new unit immediately.

Procedure of warranty claims (Manufacturing defect)

  1. Customer returns faulty UT to reseller.
  2. Reseller will get authorization
  3. With proper authorization a new UT will be dispatch to the reseller and in turn to be collected by customer.

** Customer will be compensated with free access time for the lost of usage equivalent to duration of the warranty claim process.

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